eBurst Help Center setup

One-time installer. Your passwords are saved only in config.php on this server.

Server check

✅ PHP 7.4 or newer
✅ PDO MySQL extension
✅ Zip extension (Word uploads)
✅ DOM extension
✅ mbstring extension
✅ OpenSSL (SMTP TLS)
✅ App folder is writable (config.php)
✅ uploads/ is writable
✅ storage/ is writable
⏳ Pretty URLs (mod_rewrite)

1. Database

Create an empty MySQL/MariaDB database and user in Plesk (Websites & Domains › Databases), then enter the details here.

Host

Port

Database name

User

Password

Connect to an existing Help Center database
Use this when moving the site to a new domain. Your guides, users and settings are kept, and steps 2–3 are skipped. Email (SMTP) can be added to config.php later.

2. First admin account

Your name

Password (10+ characters)

3. Email (used for staff access codes and notifications)

How to send

SMTP host

Port

Security

SMTP username

SMTP password

From email

From name

Send new guide requests to